Support Product Warranty
Warranty
WHsensors warrants to the original purchaser of its products that such products will be free from defects in material and workmanship under normal use and service in accordance with instructions furnished by Flowline for a period of two years from the date of manufacture of such products.WHsensors's obligation under this warranty is solely and exclusively limited to the repair or replacement, at WHsensors's option, of the products or components, which WHsensors's examination determines to its satisfaction to be defective in material or workmanship within the warranty period. WHsensors must be notified pursuant to the instructions below of any claim under this warranty within thirty (30) days of any claimed lack of conformity of the product. Any product repaired under this warranty will be warranted only for the remainder of the original warranty period. Any product provided as a replacement under this warranty will be warranted for the full two years from the date of manufacture.
Returns
Products cannot be returned to WHsensors without WHsensors's prior authorization. To return a product that is thought to be defective, go to www.WHsensors.com, and check with the enginneer and follow the instructions therein. All warranty and non-warranty product returns to WHsensors must be shipped prepaid and insured. WHsensors will not be responsible for any products lost or damaged in shipment.
Limitations
This
warranty does not apply to products which: 1) are beyond the warranty
period or are products for which the original purchaser does not follow
the warranty procedures outlined above; 2) have been subjected to
electrical, mechanical or chemical damage due to improper, accidental or
negligent use; 3) have been modified or altered; 4) anyone other than
service personnel authorized by WHsensors have attempted to repair; 5)
have been involved in accidents or natural disasters; or 6) are damaged
during return shipment to WHsensors. WHsensors reserves the right to
unilaterally waive this warranty and dispose of any product returned
to WHsensors where: 1) there is evidence of a potentially hazardous
material present with the product; or 2) the product has remained
unclaimed at WHsensors for more than 30 days after WHsensors has
dutifully requested disposition. This warranty contains the sole express
warranty made by WHsensors in connection with its products.
ALL IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY
DISCLAIMED. The remedies of repair or replacement as stated above are
the exclusive remedies for the breach of this warranty. IN NO EVENT
SHALL WHSENSORS BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND INCLUDING PERSONAL OR REAL PROPERTY OR FOR INJURY TO ANY
PERSON. THIS WARRANTY CONSTITUTES THE FINAL, COMPLETE AND EXCLUSIVE
STATEMENT OF WARRANTY TERMS AND NO PERSON IS AUTHORIZED TO MAKE ANY
OTHER WARRANTIES OR REPRESENTATIONS ON BEHALF OF WHSENSORS.
This warranty will be interpreted pursuant to the laws of the State of China. If any portion of this warranty is held to be invalid or unenforceable for any reason, such finding will not invalidate any other provision of this warranty.
For complete product documentation, video training, and technical support, go to www.whsensors.com.
For phone support, call 86-153-6159-8745 from 8am to 5pm BJT, Mon - Fri.(Please make sure you have the Part and Serial number available.)
Support
If you would like to communicate with an application engineer, please do so by submitting a technical supportform or contacting us by phone. If you would like to request material return authorization, please do so by telling a customer return form.
